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OUTAGE REPORTING: 903.583.2117 | 1.800.695.9020

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Fannin County Electric Cooperative has contracted with Osmose Utility Services, Inc. (Osmose) to perform utility pole safety inspection services in the area northwest of Bonham in Fannin county. The area extends from Hwy 56 northward to the Red River and from FM 273 westward to Savoy including Revenna, and Mulberry areas and area north of Savoy and Ector. The Osmose crews will evaluate the condition of Fannin County Electric Cooperative-owned poles and perform any necessary maintenance. We ask that you allow Osmose personnel access to all Fannin County Electric Cooperative facilities that are located within the utility easement that’s on or adjacent to your property. Once on-site, the inspection process normally takes approximately 10-30 minutes per pole. We apologize for any inconvenience this important process may cause. You may acquire more information about the Osmose pole maintenance program by visiting their website at www.osmose.com/pole-inspection-treatment-maintenance. If you have additional questions, please contact Osmose at 770-632-6700. Thank you for your patience and cooperation.
 
Click here to view a map of the area being inspected.
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How does pre-paid metering work?

It's similar to a parking meter for your car.  You pay for your electric service in advance. As you use electricity, your account balance is reduced until you put more credit back on it.  You can pay as much or as often as you wish to maintain your account.  If your account runs out of money, your power will be shut off until you can pay more to add credit back to your account.

How can I sign up for pre-paid metering?

If your already a member of FCEC: Fill out and return the pre-paid service agreement.

If you are becoming a new member: Fill out an application for service along with the pre-paid service agreement.

How do I monitor my account?

You can use the smarthub app to view your account balance, usage information, set-up balance notifications, or make a payment.

What does it cost?

If you are a new member, you will have to pay all applicable new member fees, plus a minimum of $30 credit to start your pre-paid account. If you are an existing member, you must pay your regular account to a zero balance, plus an initial payment of $30 credit to start your pre-paid account.

What is budget billing?

Budget billing allows you to avoid emptying your wallet on those months when your usage is highest by leveling out your payment year round.  We calculate your monthly payment based on a running average of your last 12 months usage.  You will no longer have to wonder what your bill will be from month to month.

How does budget billing work?

Check out the chart below.  This illustrates how your budget bill is calculated each month and what you pay relative to your actual usage.

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About Us

Fannin County Electric Cooperative, Inc is a non-profit rural electric utility cooperative headquartered in Bonham, Texas. Fannin County Electric has been serving the rural residents of Fannin, Grayson, Hunt, Lamar, and Collin Counties since 1937.

Contact Info

Main Office Location:  1530 Silo Rd. Bonham, TX 75418

Office Hours: Monday - Friday 8:00 AM - 5:00 PM

Phone: (903) 583-2117 | 1-800-695-9020

Fax: (903) 583-7384

Mailing Address: P.O. Box 250 Bonham, TX 75418

 

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©2020 Fannin County Electric Cooperative. Owned By Those We Serve.

  • Home
  • About Us
    • About Touchstone Energy
    • Cooperative Principles
    • FCEC Tariff
    • Board of Directors Districts
    • FCEC Bylaws
  • Member Sevices
    • New Accounts
    • Billing Options
    • Co-op Connections
    • Touchstone Energy Savings
    • Youth Tour
    • Usage Calculator
    • CareFlite Caring Heart Program
    • Distributed Generation
  • Forms and Applications
  • Outage Map
  • Contact Us